Cold Sores

Virtual GP Consultation

Virtually consult with one of our Partner Doctors to discuss your general health needs and concerns. Our Partner Doctors can provide you with the support and medication you need for general infections, acute injuries, allergies, sick notes and much more.

Book a virtual consultation for R350 and receive your prescription via email.

1. Complete a health assessment

Decide what’s right for you and complete a quick, private medical form

2. Consult with a Partner Doctor online

Meet online with one of our licensed Partner Doctors to discuss your treatment options

3. Instant Virtual Prescription

Receive your e-prescription via email to collect your medication from your nearest pharmacy

What we don't treat:

Specialist Services (Not Offered Through GP Consultation Service):

Birth Control Service – Learn More

Cold Sores Service – Learn More

Erectile Dysfunction – Learn More

Hair Loss Service – Learn More

Piles Service – Learn More

Premature Ejaculation – Learn More

STI Service – Learn More

UTIs Service – Learn More

Yeast Infections Service – Learn More

Sexual health:

Emergency contraception


Pregnancy-related concerns

Mental Health :




Chronic health conditions:

High Blood Pressure / Hypertension (HTN)

Metabolic syndrome


Thyroid issues


What we treat:

Colds and flu:

Upper respiratory infections

Sore throats and coughs

Nasal Congestion





Jock itch

Athlete’s foot


Seasonal allergies

Hay fever

Itchy eyes

Sinus congestion

Epipen refills

Infections or acute injuries:


Bacterial vaginosis / vaginal infection

Dental pain


Stomach ache







Acid reflux


Travel medication

Asthma inhalers

Our Offering

Once-off Treatment

Virtual Consultation


Once-off Treatment

Doctor Fees


Service Fees

Sick Note

Chat to one of our Partner Doctors from the comfort of your home

Our GP Consultation service allows you to virtually consult with one of our Partner Doctors for R350 and receive your prescription within minutes. You can also ask your assigned Partner Doctor during your consultation to receive a sick note via email.

Got any questions?

Chat to us live or check out our Helpdesk. Alternatively, you can email us at

Empower your health

Contro connects you with experienced healthcare professionals, providing immediate access to medical advice and services from the comfort of your own space. Say goodbye to lengthy commutes and waiting rooms, and say hello to efficient and patient-centric online primary care that prioritizes your health, privacy and budget.

Our Partner Doctors are here to offer you the support and treatment you need for your general health concerns.

Virtual GP Consultation

How do I schedule a virtual GP consultation?

To schedule a consultation, simply sign up and create a new order for a GP consultation. After submitting your health assessment and completing payment for your consultation fee, you can choose a suitable date and time for your consultation, and follow the instructions for setting up a virtual appointment.

What types of conditions can be treated through Contro’s online GP Consultation service?

Our GP Consultation service can address a wide range of conditions, including colds, flu, allergies, skin issues, infections, acute injuries, stomach issues and more. Please see above for a full list. 

Who is Contro’s GP Consultation service not suitable for?

Our GP Consultation is not suitable:

  • Anyone under 18
  • If you have a shortness of breath, wheezing, or having difficulty breathing
  • If you have chest pain
  • If you are experiencing confusion
  • If you have been hospitalized during the past week
  • If you have severe neck pain with sensitivity to light or sound
  • If you are experiencing dizziness and low amounts of urine
  • If you need paperwork for disability evaluation, physicals for employment or work compensation
  • If you need a referral
  • If you need a pathology test
  • New diagnosis or treatment of ADHD, bipolar, psychosis, or other mood or mental health disorders
  • Refills of any previous prescriptions (unless listed above)
  • Any urgent treatment or medical emergency

If any of the above apply to you, please seek in-person treatment. 

How do I get my medication after a GP consultation?

After a successful virtual GP consultation, your assigned Partner Doctor will issue your prescription which will be sent to your email address shortly after your consultation. You can then take this to your local pharmacy.

Can I use my medical aid?

At this time, you cannot use your medical aid to cover your consultation fees. However, after a successful consultation you will be emailed your prescription which can be taken to your local pharmacy for dispensing. Depending on your plan, you will be able to use your scheme or savings to cover the cost of your medication.  

What are the different communication methods used for a GP Consultation?

Patients can choose to have their GP consultation session via a phone call or a video call using Google Meet at a time of their choice.

How long does a GP Consultation last?

Consultations are 15 minutes long. If you have more than one issue to discuss, you may need to make another order and booking to discuss that matter at another time. 

How much does Contro’s GP Consultations cost?

A virtual GP consultation with one of our Partner Doctors costs R350. This includes all doctors fees, service and prescription fees. 


After a successful consultation, you will be emailed your prescription to take to your local pharmacy. The cost of your medication will depend on your diagnosis and prescribed medication. 

Our customers love Contro because it's safe, secure and trusted…

Featured in multiple media publications...

Healthcare made simple for you...

Easy online consultation

No doctors rooms or pharmacy queues

Affordable, with or without medical aid

Free delivery and automatic refills for chronic services

Cancel anytime

Acne Treatment




Bacterial Vaginosis

Birth Control

Menopause Management

Erectile Dysfunction

Premature Ejaculation

Genital Herpes

Genital Warts

Acid Reflux

Cold Sores

GP Consult



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