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Rosacea Treatment

Rosacea is a chronic skin condition that primarily affects the face, causing redness, visible blood vessels, bumps, and sometimes, swelling. It typically begins with episodes of flushing, where the skin becomes red, often after triggers such as spicy foods, alcohol, sunlight, or stress. 

Book a virtual consultation for only R300 and have your medication delivered for free or opt for our prescription-only option and collect your medication at your local pharmacy.

1. Complete a health assessment

Decide what’s right for you and complete a quick, private medical assessment

2. Consult with a Partner Doctor online

Meet online with one of our licensed Partner Doctors to discuss your treatment options

3. Free delivery to your door

Your medication ships FREE to you in discreet packaging

Our Offering

Once-off Treatment

Medical Aid


Once-off Treatment

Doctor Fees

E-prescription Available

Service Fees

Free Delivery

Prescribed Medication



Once-off Treatment

Doctor Fees

E-prescription Available

Service Fees

Free Delivery

Prescribed Medication

Rosacea is common and treatable

Our Rosacea treatment offering allows you to virtually consult with one of our Partner Doctors for R300. While rosacea is not curable, it can be managed effectively with appropriate treatment. Treatment options may include topical medications and oral antibiotics.

Have your prescribed medication discreetly delivered for free to your door, or ask your assigned Partner Doctor during your consultation to receive your prescription via email for R50.

Got any questions?

Chat to us live or check out our Helpdesk. Alternatively, you can email us at

Rosacea flare-ups?

Worldwide, rosacea affects an estimated 415 million people, typically striking those with fair skin between the ages of 30 and 50. You are not alone!

From lifestyle adjustments to targeted treatments like topical creams and oral antibiotics, our Partner Doctors are armed with knowledge and determination to get you feeling more confident. When it comes to managing rosacea, you’re in control of your glow-up journey.


What is Rosacea?

Rosacea is a chronic skin condition that primarily affects the face, causing redness, visible blood vessels, bumps, and sometimes, swelling. It typically begins with episodes of flushing, where the skin becomes red, often after triggers such as spicy foods, alcohol, sunlight, or stress. Over time, the redness can become more persistent and may be accompanied by pimples, bumps, or visible blood vessels, particularly on the nose, cheeks, forehead, and chin.

What are the symptoms of Rosacea?
  • Facial redness: persistent redness in the central part of the face, such as the cheeks, nose, forehead, and chin. This redness may come and go or become more persistent over time.
  • Visible blood vessels: small, visible blood vessels on the face, particularly on the nose and cheeks. These blood vessels may appear as thin, red lines.
  • Flushing: episodes of sudden redness or flushing of the skin, often triggered by certain foods, alcohol, hot beverages, spicy foods, sunlight, stress, or temperature changes.
  • Papules and pustules: small, red bumps (papules) or pus-filled bumps (pustules) resembling acne. These may be tender or painful and can appear similar to acne but without blackheads.
  • Thickened skin: in some cases, rosacea can lead to thickening of the skin, particularly on the nose, resulting in a bulbous or enlarged appearance.
  • Burning or stinging sensations: sensations of burning, stinging, or tightness in the affected areas of the face.
What causes Rosacea?

The exact cause of rosacea is not fully understood, but it likely involves a combination of genetic, environmental, vascular, inflammatory, and microbial factors. Several factors are known to trigger or exacerbate rosacea symptoms, including:

  • Genetics: there is evidence to suggest that rosacea may have a genetic component, as it often runs in families.
  • Abnormalities in blood vessels: dysfunction in the blood vessels of the face may contribute to the redness and flushing associated with rosacea.
  • Immune system response: abnormal immune system responses, leading to inflammation in the skin, may play a role in rosacea development.
  • Demodex mites: these microscopic mites that naturally inhabit human skin are found in higher numbers in individuals with rosacea. While their exact role in rosacea is still unclear, they may contribute to inflammation and irritation.
  • Triggers: various factors can trigger or exacerbate rosacea symptoms, including:
  • Sun exposure
    – Hot or cold weather
    – Spicy foods
    – Alcohol consumption
    – Hot beverages
    – Emotional stress
    – Certain skincare products
    – Physical exertion
    – Medications that dilate blood vessels
  • Dysfunction of the skin barrier: impairment in the skin’s natural protective barrier may make individuals more susceptible to environmental triggers and inflammation.
Can Rosacea be prevented?

While rosacea cannot be entirely prevented, certain measures can help reduce the risk of flare-ups and manage symptoms effectively:

  • Identify and avoid triggers: pay attention to factors that trigger rosacea symptoms and try to avoid them as much as possible. Common triggers include sun exposure, hot or cold weather, spicy foods, alcohol consumption, hot beverages, emotional stress, certain skincare products, and medications that dilate blood vessels.
  • Protect your skin from the sun: sun exposure is a common trigger for rosacea flare-ups. Protect your skin by wearing broad-spectrum sunscreen with a high SPF daily, seeking shade, wearing wide-brimmed hats, and using protective clothing when outdoors.
  • Choose gentle skincare products: use mild, non-irritating skincare products that are suitable for sensitive skin. Avoid products containing harsh ingredients such as alcohol, fragrances, and abrasive exfoliants, which can exacerbate rosacea symptoms.
  • Keep your skin moisturized: use a gentle moisturizer regularly to help maintain the skin barrier and prevent dryness, which can worsen rosacea symptoms.
  • Manage stress: stress can trigger or exacerbate rosacea symptoms in some individuals. Practice stress-reducing techniques such as mindfulness meditation, yoga, deep breathing exercises, or other relaxation techniques to help manage stress levels.
  • Maintain a healthy lifestyle: eating a balanced diet, getting regular exercise, staying hydrated, and avoiding smoking can contribute to overall skin health and may help reduce the severity of rosacea symptoms.
  • Consult with a doctor: if you suspect you have rosacea or are experiencing persistent skin redness or other symptoms, our Partner Doctors can determine can accurate diagnosis and personalized treatment plan. Early intervention can help manage symptoms effectively and prevent potential complications.

Rosacea Treatment

When should I get treatment?
  • Over-the-counter remedies aren’t effective: if you’ve tried over-the-counter acne products for several weeks without improvement, it may be time to see a healthcare professional.
  • Acne is severe or persistent: if your acne is severe, characterized by deep cysts, nodules, or widespread inflammation, or if it persists despite home treatments, professional intervention is recommended.
  • Acne is causing emotional distress: if acne is significantly impacting your self-esteem, causing emotional distress, or affecting your daily life, seeking treatment can help address both the physical and psychological aspects of the condition.
  • Risk of scarring: if you’re at risk of developing acne scars due to the severity or type of acne lesions you have, early treatment can help prevent scarring or minimize its appearance.
  • Possible underlying causes: if you suspect underlying factors contributing to your acne, such as hormonal imbalances or medication side effects, it’s essential to consult a healthcare professional for proper evaluation and management.

Ultimately, the decision to seek treatment for acne depends on individual factors such as the severity of the condition, its impact on quality of life, and personal preferences. Consulting with a healthcare provider can help determine the most appropriate treatment plan tailored to your specific needs.

Can Rosacea be treated online?

Yes, a doctor can treat rosacea online based on your symptoms during a virtual consultation. At Contro, men and women over the age of 18 can chat with one of our Partner Doctors about their symptoms and get treatment prescribed and delivered to them.

Please note, that we are not an emergency service, and if you require urgent care please seek in-person treatment.

Our Partner Doctors reserve the right to refuse treatment based on their professional medical and ethical opinion.

How much does Contro’s Rosacea treatment service cost?

All customers will pay our R300 service fee once off.

Cash customers will additionally be charged for the cost of their prescribed medication each month. The price of rosacea treatment can vary and will depend on which medication and strength your assigned Partner Doctor prescribes you. The total once off cost for cash customers is between R300 – R610 depending on your prescribed medication.

The total once off cost for medical aid customers is R300.

Does Contro replace my primary doctor?

No, Contro’s service offering does not replace your primary doctor. We save you time and money by offering you a supplementary online delivery and subscription service, and therefore your assigned Partner Doctor does not replace your primary doctor or GP, and is not responsible for your ongoing primary care.

Can I claim through my medical aid?

Yes, but only for your medication costs. Medical aid customers are still required to pay our service fees. We are working hard to get the medical aids to cover this fee.

Our Partner Pharmacy will claim your medication with your medical aid scheme. If your claim is unsuccessful we will reach out to you and confirm you are happy to pay privately for your medication instead.

Please note, that many medical aids consider this medication ‘aesthetic’ rather than ‘essential’, and may therefore not cover your prescribed medication. If you are unsure whether your medical aid scheme will cover your prescribed medication, or allow you to use your savings to pay for your prescribed medication, please contact your provider.

When and how is my medication delivered to me?

Our Partner Doctors offer consultations Monday – Friday excluding public holidays. We aim to offer you a consultation within 2 business days.

After a successful consultation, your assigned Partner Doctor will produce a prescription for your prescribed medication which is sent electronically to our Partner Pharmacy. Our Partner Pharmacy will contact you telephonically to confirm your details and delivery address and will make a claim on your behalf if you have provided medical aid details.

Their pharmacy team will prepare and despatch your medication to your chosen delivery address. Once your order has been despatched, delivery time is 1-3 business days.

You will receive an SMS from our Partner Pharmacy to notify you that your medication has been despatched. This will contain a tracking number that will allow you to track your medication with the applicable courier service here.

Please note, that you cannot change your delivery address once payment has been processed and your prescription has been sent to our Partner Pharmacy for processing.

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