Vaginal Dryness

Menopause Management

Menopause is a natural biological process that marks the end of a woman’s reproductive years. During this time, a woman may experience a variety of symptoms.

Take control of your health and rediscover pleasure with Contro’s treatment options to relieve menopause-related vaginal dryness symptoms.

Book a virtual consultation for only R300 and have your medication delivered for free or opt for our prescription-only option and collect your medication at your local pharmacy.

1. Complete a health assessment

Decide what’s right for you and complete a quick, private medical assessment

2. Consult with a Partner Doctor online

Meet online with one of our licensed Partner Doctors to discuss your treatment options

3. Get your treatment

Your medication ships FREE to you in discreet packaging or receive an e-prescription

Our Offering

Once-off Treatment

Medical Aid


Once-off Treatment

Doctor Fees

E-prescription Available

Service Fees

Free Delivery

Prescribed Medication


From R560

Once-off Treatment

Doctor Fees

E-prescription Available

Service Fees

Free Delivery

Prescribed Medication

Get back to living

Our vaginal dryness treatment service allows you to virtually consult with one of our Partner Doctors for R300 with the option of getting your treatment all at the same time and having it discreetly delivered free to your door.

Have your prescribed medication discreetly delivered for free to your door, or ask your assigned Partner Doctor during your consultation to receive your prescription via email for R50.

Got any questions?

Chat to us live or check out our Helpdesk. Alternatively, you can email us at

Bring back your oasis

Menopause is a natural biological process that occurs in women as they age. It is a gradual process that usually takes several years and involves several changes in a woman’s body.

As a result of this natural ageing process, the ovaries start to produce less estrogen and progesterone. This hormonal shift can cause a wide range of physical and emotional symptoms, including vaginal dryness.

Vaginal dryness can cause both physical and emotional distress leaving you with day-to-day discomfort and symptoms such as pain during sex and ​​soreness in and around your vagina.

Our Partner Doctors can assist you with the medication you need to relieve menopause-related vaginal dryness symptoms.

Menopause Management

What is menopause?

Menopause is a natural biological process that marks the end of a woman’s reproductive years. It typically occurs between the ages of 45 and 55, with the average age of onset being around 51. During menopause, a woman’s body undergoes significant hormonal changes, specifically a decrease in estrogen production, which causes the cessation of menstrual cycles.

The process of menopause can take several years, and during this time, a woman may experience a variety of symptoms, including hot flashes, night sweats, mood changes, vaginal dryness, and decreased sex drive. Some women may also experience more severe symptoms, such as sleep disturbances, urinary incontinence, and joint pain.

While menopause is a natural part of the ageing process for women, it can have a significant impact on their physical and emotional health. Therefore, it is important for women to be aware of the signs and symptoms of menopause and to seek medical advice if they are experiencing any concerning symptoms.

What is vaginal dryness
Vaginal dryness is when the walls of your vagina get thinner and drier, caused by a change in the balance of your hormones around menopause. With less natural lubrication, you can be left feeling itchy and uncomfortable.

Vaginal dryness is a common problem that many women have at some point in their lives, but it usually occurs during perimenopause or menopause.

You may also experience vaginal dryness caused by hormone changes if you are breastfeeding, taking the contraceptive pill or have your womb removed (hysterectomy). If you’re experiencing vaginal dryness not related to menopause, please see your GP in person.

What are the symptoms of vaginal dryness?
Symptoms of vaginal dryness during menopause include:
  • Pain or discomfort during sex
  • Itching or soreness in and around your vagina
  • Experiencing UTIs more frequently
  • Needing to pee more often than usual
How can vaginal dryness be prevented and what can I do to treat it?
Steps can be taken to prevent or minimise the symptoms of vaginal dryness caused by menopause, such as avoiding the use of perfumed soaps, washes or douches in and around your vagina. It is also advised not to put creams or lotions like petroleum jelly inside your vagina as this can lead to an infection.

You may find the following helpful to relieve symptoms at home:

  • Using water-based lubricants before sex
  • Using vaginal moisturisers
  • Eating foods rich in plant oestrogens, like soy products or flaxseed
When should I see a doctor?
You should see a doctor if you’ve experienced vaginal dryness for a few weeks and it’s causing discomfort or affecting your daily life.
If you have also been experiencing unusual discharge or bleeding from your vagina, or bleeding after sex or in between your periods, we recommend speaking to a GP or one of our Partner Doctors.

Menopause Management Treatment

Can vaginal dryness be treated online?
Yes, a doctor can treat vaginal dryness caused by menopause online based on your symptoms during a virtual consultation. At Contro, women over the age of 18 can chat with one of our Partner Doctors about their symptoms and get treatment prescribed and delivered to them.

Please note, that we are not an emergency service, and if you require urgent care please seek in-person treatment.

Our Partner Doctors reserve the right to refuse treatment based on their professional medical and ethical opinion.

How much does Contro’s vaginal dryness treatment service cost?
A virtual vaginal dryness treatment consultation with one of our Partner Doctors costs R300. This includes all doctor’s fees, prescription fees and free delivery.

After a successful consultation, cash customers will additionally be charged for their prescribed medication. The treatment price will vary and will depend on which medication(s) your assigned Partner Doctor prescribes you. Our Partner Doctors will always work within your budget and ensure you get the best possible treatment available. The total cost for cash customers is from R560 depending on your diagnosis and prescribed medication.

The total cost for medical aid customers is R300 if your claim is successful.

Does Contro replace my primary doctor?
No, Contro’s service offering does not replace your primary doctor. We save you time and money by offering you a supplementary online delivery and subscription service, and therefore your assigned Partner Doctor does not replace your primary doctor or GP, and is not responsible for your ongoing primary care.
Can I claim through my medical aid?
Yes, but only for your medication costs. Medical aid customers are still required to pay our service fees. We are working hard to get the medical aid providers to cover this fee.

Our Partner Pharmacy will claim your medication with your medical aid scheme. If your claim is unsuccessful we will reach out to you and confirm you are happy to pay privately for your medication instead.

If you are unsure whether your medical aid scheme will cover your prescribed medication, or allow you to use your savings to pay for your prescribed medication, please contact your provider.

How and when is my medication delivered?

Our Partner Doctors offer consultations Monday – Friday excluding public holidays. We aim to offer you a consultation within 2 business days.

During your consultation, your assigned Partner Doctor will ask if you would like to have your medication delivered or if you would like to receive the prescription via email. If you opt for the delivery option, your prescription will be sent electronically to our Partner Pharmacy. Our Partner Pharmacy will contact you telephonically to confirm your details and delivery address and will make a claim on your behalf if you have provided medical aid details.

Their pharmacy team will prepare and despatch your medication to your chosen delivery address. Once your order has been despatched, delivery time is 1-3 business days.

You will receive an SMS from our Partner Pharmacy to notify you that your medication has been despatched. This will contain a tracking number that will allow you to track your medication with the applicable courier service here.

Please note, that you cannot change your delivery address once payment has been processed and your prescription has been sent to our Partner Pharmacy for processing.

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